RETURN AND EXCHANGES POLICY
🔄 Returns & Exchanges
We do not accept returns or exchanges on:
- Custom orders
- Personalized items
- Made-to-order products
Please review product details and sizing carefully before placing your order. If you have any questions, I’m always happy to help you before checkout.
📦 Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 3 days of delivery with a photo and description of the issue. We’ll work quickly to resolve it—whether that means a replacement, repair, or refund.
🚫 Cancellations
We accept cancellations within 12 hours of purchase. After that, your order may already be in progress and cannot be canceled.
🧵 Questions?
I want you to love your handmade item! If you have questions about sizing, colors, or custom requests, message me before placing your order.
🛍️ Friendly Reminders (For Google & Etsy compliance):
- Buyer is responsible for ensuring shipping address is correct.
- Shipping fees are non-refundable.
- We do not cover return shipping costs unless the item was defective or incorrect.